Do they normally do call centre interviews face-to-face?

Answer by  Jessie124 (1885)

They need to verify you are the person you say you are. Your manager wants to get a feel for what type of employee you will be. Also, if you are hired, you will need to fill out certain paperwork for the human resource department. Of course, you will have to bring identification, too.

Answer by  lovemypitbulls (146)

Yes, they want to see if you present yourself in a professional manner. Also they do a face-to-face inteview to assess your customer service skills and the way you assert yourself.